Privacy Policy
Who We Are
PostureDock provides self serve security kits and related documentation. If you have questions about this policy or your data, email hello@posturedock.com.
What We Collect
- Information you provide. Name, email address, company name, and any messages you send us.
- Order and licensing details. Our payment processor collects billing details and processes the payment. We do not store card numbers.
- Automatic data. IP address, device and browser type, pages viewed, and timestamps.
- Cookies and analytics. We may use privacy friendly analytics to measure traffic and performance.
- Information from partners. From our payment processor we receive order status, license information, and transaction metadata needed to deliver your purchase and handle refunds.
How We Use Information
- To operate, maintain, and improve our website and products
- To process orders, deliver downloads, and provide receipts
- To communicate important product updates or changes to your purchase
- To prevent abuse and secure our services
- To comply with legal and tax obligations
Legal Bases for Processing
For individuals in the EEA and the United Kingdom we process personal data on one or more of these bases: performance of a contract, legitimate interests such as improving our products and preventing abuse, compliance with a legal obligation, and your consent where required.
Sharing and Disclosure
We do not sell your personal information. We share it only with these categories of service providers and only for the purposes listed above.
- Payment processors such as Gumroad or Lemon Squeezy
- Email and hosting providers for domain email and transactional messages
- Analytics providers for website performance
- Compliance and safety requests from law enforcement when legally required
Data Retention
We keep personal information only as long as needed for the purposes in this policy. Order records are kept for accounting and tax requirements. Support email is kept as long as needed to resolve your request.
Security
We use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security. You are responsible for using strong passwords and keeping your systems secure.
International Transfers
Our service providers may process data in countries other than your own. Where required we rely on standard contractual clauses or similar safeguards for transfers.
Your Choices and Rights
- You can opt out of non essential emails at any time. Transactional messages will still be sent.
- You can request access, correction, deletion, or a copy of your information by emailing hello@posturedock.com.
EEA and UK Residents
EEA and UK residents have the rights of access, rectification, erasure, restriction, portability, and objection. You can also lodge a complaint with your local supervisory authority.
California Residents
You have the right to know, delete, and correct personal information subject to legal exceptions. We do not sell or share your personal information as those terms are defined by the CCPA. You can submit a request at hello@posturedock.com. We will verify your request as required by law.
Children's Privacy
Our site and products are not intended for children under 16. If we learn that we collected personal information from a child under 16, we will delete it.
Do Not Track
Your browser may send a Do Not Track signal. We do not respond to Do Not Track signals.
Changes to this Policy
We may update this policy from time to time. The version posted on our website is the current version. If the changes are material we will note the update on this page.